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Shipping policy

  • We deliver all across Karnataka.

  • Based on the cost of delivery for different cities across Karnataka, we have broadly classified 2 regions of service- Mysuru & Rest of Karnataka. Please select the appropriate region from the top bar before placing your order.

  • Cost of Delivery is free with orders above Rs 500/- for Mysuru and for orders above Rs 600/- for rest of Karnataka regions respectively. A flat fee of Rs 50/- & Rs 75/- will be applicable otherwise respectively.

  • You should receive your delivery within 48-72 hours of booking based on your region. For Mysuru, we will be delivering the orders through our own delivery agents or a appropriate hyperlocal delivery partner. For Rest of Karnatka region, we will be sending all the delivery through courier service.

  • We have identified the right partners for delivery after thorough vetting keeping in mind the quality of service and the promised TATs.  Nonetheless, since courier service do not work during public holidays, Sundays, festival days and if there are other unavoidable circumstances there may be a delay of additional day or two. Our customer service team shall be in touch to assist you with all the updates.

  • Your order and address will be verified over a phone call prior to delivery.

  • There is no order pickup facility as of now, enjoy delivery at the safety and comfort of your home.

COVID-19 policy

Simple Soul takes the health concerns around the Coronavirus very seriously and encourages all the staff and customers to prioritize their health first. 

  • We are working on providing a safe environment for our customers and employees by

  • Requiring masks at all times for employees and face coverings for customers

  • Reminding associates and customers about social distancing

  • Cleaning frequently touched areas often

  • Providing contactless payment options at checkout.

  • Providing hand sanitizer stations to employees and associates.

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